ESGen Limited (Company No. 17212184), registered in England and Wales, is committed to protecting the personal data of everyone who visits this website, enquires about our services, or uses our platform. This policy describes how we process personal data as a data controller under UK data protection law.
1. Who we are
ESGen Limited (Company No. 17212184) is the controller of the personal data described in this policy. You can reach us at contactus@esgen.co.uk.
2. What we collect
We collect the information you give us through forms on this website, such as your name, work email address, company, and the content of your message or enquiry.
Where you use our platform, we process the account information needed to give you access, and the reporting data your organisation chooses to enter.
We also collect the technical information needed to operate the website securely and understand how it is used, such as pages visited and approximate location derived from your IP address.
3. Why we process it, and on what basis
We process your information to respond to enquiries, arrange demonstrations, provide and support our services, keep the website secure, and improve what we offer.
Our lawful bases are: our legitimate interest in responding to you and running our business; your consent, where we have asked for it; and performance of a contract, where you have asked us to provide a service.
4. Who we share it with
We share personal data with the service providers that host this website and our platform, send email on our behalf, and help us understand how the site is used. They act on our instructions and may only use the data to provide their service to us.
We do not sell personal data.
5. How long we keep it
We keep personal data only for as long as it is needed for the purposes set out in this policy, or for as long as we are required to keep it to meet a legal obligation. Enquiry correspondence is kept for as long as the relationship is active and for a reasonable period afterwards.
6. Your rights
Under UK data protection law you have the right to ask us for a copy of your personal data, to have it corrected or deleted, to restrict or object to how we process it, and to receive it in a portable form. Where we rely on consent, you can withdraw it at any time.
To exercise any of these rights, contact us at contactus@esgen.co.uk. You also have the right to complain to the Information Commissioner's Office.
7. Changes to this policy
We may update this policy from time to time. The version published on this page is the one that applies.
8. Contact
Questions about this policy, or about how we handle personal data, can be sent to contactus@esgen.co.uk.